Customer Support Office Hours

Customer Technical Support

We have an extensive documentation section where you can find out how to add students, add teachers and much more.

To access the documentation

  • Click ‘Help’ in the top menu bar on our website.

If you are logged into Codio, you can access the documentation section in 2 ways:

  • if on the Dashboard, by selecting the 'Help’ button from the left-hand menu.
  • or if you have a project/unit open, from the top menu bar using Help>Documentation

Our customer team is available to help you with any questions from 9am - 5:30pm London GMT time, Monday through Friday.

To contact us:

  • There is a contact button on the bottom right hand corner of our website.

If you are logged into Codio:

  • if on the Dashboard, you can use the 'Contact Us’ button from the left-hand menu (just below the 'Help’ button)
  • or if you have a project/unit open, from the top menu bar using Help>Support/Contact Us.

If it is out of our standard office hours, we will get back to you as soon as possible.

Sales Inquiries

If you are interested in purchasing Codio, please see our pricing. If you have any questions about how Codio could be right for you, we offer demos and webinars for you and your colleagues. Or alternatively, please email us at help@codio.com, and we will get in touch as soon as possible.