Class contact url

A contact URL can be set at the class level so if you have specific areas/forums for your classes for students to raise questions, you can set the contact URL there and it will override the organisation contact url if set.

Students will then be given the option to report a problem, ask a question related to their course work or if they have a problem accessing the Codio platform, or loading a unit can contact us.

Student options

  • Select the class, go to the Admin area and Edit Details where you can then enter a URL to direct students to when they use any of the Contact us options.

Class contact url

N.B. “Teacher” accounts will not be effected by this setting and they will still be able to contact Codio in the usual manner. See Support for more on this